This is no excuse. A company that fails to scale its customer support along with... | Hacker News

Hacker Newsnew | past | comments | ask | show | jobs | submit

dandelany on July 27, 2015 | parent | context | favorite | on: Steam hit by major security breach

This is no excuse. A company that fails to scale its customer support along with its customer base deserves every ounce of criticism they get.

ekianjo on July 27, 2015 [–]

I'm not saying this is an excuse. They are just not investing any headcount in it. That's a fact.

Consider applying for YC's Fall 2026 batch! Applications are open till July 27.
Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact