They did the same to me, when I dropped my first iPad and cracked the screen. They looked at it, and said "We'll sell you a new one at half price". Oh thanks, not even going to pretend to try to fix it?

But I did buy the new one and let them have the cracked one.

Sounds pretty great, actually. On these modern devices where the LCD is bonded to the glass screen, replacing the screen can cost as much as the device itself.

As a rule of thumb never take a thing to be repaired by someone who's main business is selling new versions of that thing.

Car dealers make more money from servicing cars than selling new cars, though.