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That's a statutory obligation. It works for the consumer because it's not the rail company that gets to choose the terms.
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The terms of the contract are required by central government, but it is still a contract.

One of the things your government could and should do for you is stand up to this sort of bullying by those who have more money and power.


This is my feeling exactly - there's a lot wrong with predatory contracts, but the problem is with the predatory part, not the mere fact they're contracts!



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