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> have lost quite a bit of reputation

in the tech world, maybe. All my 'normie' friends are using ChatGPT though and have no concept of their reputation, nor intention of switching. Most people I know are hardly even aware of alternatives, even of Gemini, though everyone has a Google account.

I personally also use ChatGPT and have zero reason not to, currently. I might switch if they royally mess up, but everything they've messed up has been fixed within a day.

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But would they pay for it? That's the difference.

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More people pay for ChatGPT than any other Consumer AI service by far, and when ads rollout, it won't matter that much.

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“consumer” is doing a lot of heavy lifting here, I’d be curious to know how it compares to overall AI usage (ie including professionals using it).

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It's not. By consumer, I simply mean the respective apps, not API Usage. I'm not excluding "professionals" lol.

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My normie friends aren’t paying several hundred of $ a month on their services, though.

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