Authorized members of a patient's care team need to be able to directly share clinical data with each other. Trying to route everything through some sort of patient portal isn't practical, and would lead to delays in care or quality problems. Patients should have access to all of their data but the patient portals are spokes, not hubs.
Patient portals tied to a single vendor like Epic MyChart aren't great, but they work well enough for patients who receive all of their care through a single integrated health system. Attempts to create universal patient portals not tied to a particular payer or provider organization have generally failed because no one wants to pay for them. Apple is trying this again but they only have interfaces with a limited set of data sources.
Yup. We first shipped a Physician's Portal and merely demoed the Patient Portal POC. Our patient facing product was way too early for the market (late-aughts).
Patient portals tied to a single vendor like Epic MyChart aren't great, but they work well enough for patients who receive all of their care through a single integrated health system. Attempts to create universal patient portals not tied to a particular payer or provider organization have generally failed because no one wants to pay for them. Apple is trying this again but they only have interfaces with a limited set of data sources.