He had a lot of issues besides just the mouse. I think the article was fine, and probably will other people planning on getting the same laptop. There is no way that framework didn't encounter these same problems in their own install. Seems like they could have an Appendix site available for some of the fixes if they couldn't get them due to trying to get the laptop out to customers as soon as possible.
Yeah I’ve been meaning to update and fix my original post: low blood sugar, being grumpy makes for a shit take.
I don’t fault the author for having issues with the laptop. Framework, like you said, could have done a better job with the Linux support or at least had a page about workarounds or what works and what doesn’t.
And while I don’t like overt mailing list or donation requests who am I to fault anyone for wanting patrons or visitors to support or donate to the effort.