No one really doubts that the revenue increased. The question is whether the claim that it was by aligning the blah-de-blahs with the foobars is an accurate one and, related, what the individual contribution/leadership was. (Could another peer make the exact same claim with similar credibility?)
In this situation I was actively evaluating support issues, customer reported problems and new feature requests to triage what was worked and when. I’m comfortable suggesting that if somebody else was making those decisions at the time, the entire company would have folded. It’s hard to expand further on that without going into a lot more detail though.
