> people underappreciate how much big-box stores are willing to take returns. if you bought a TV at wal-mart and years later it started showing ads, you can take it back.
source? walmart's return policy explicitly says the return period is 90 days.
source is working at various big-box stores, as well as returning things to them. the official return policy has little bearing on what the employees are empowered to do.
policy is the least they can do. if you're being a jerk and the want to get rid of you, they can quote policy. if they want to help, they can.
> the official return policy has little bearing on what the employees are empowered to do.
Employees may be empowered but that doesn't mean they'll help. It's a lot of trouble to take your TV off the wall, get all the accessories together, and cart it in to the store. If the employee on duty doesn't feel like helping, you're out of luck.
And naturally, if they are offended or upset at the product too (ads?! after you bought it?!), they may become your advocate... and go well beyond just being nice and helpful.
Alternatively Walmart just could threaten Vizio that they’ll stop stocking Vizio TVs if they don’t stop doing shit like this. Cheap TVs are a commodity it’s not like Walmart couldn’t easily replace them with some other supplier. And it’s not like Walmart directly benefits from these ads.
yeah, this is why it works. wal-mart has more power than you do. when you return a TV to wal-mart, they aren't taking the hit. they're turning around and requesting credit from vizio.
and then when they make their next round of stocking decisions, they're looking at vizio return rates and negotiating accordingly - either ordering less product, or requesting lower prices.
source? walmart's return policy explicitly says the return period is 90 days.
https://www.walmart.com/help/article/walmart-standard-return...