I own a summer home and I was genuinely considering using Airbnb next year. No more.
I can understand that they can't be too forthcoming, as people will trash their own place in hopes of a free remodel.
However, if law enforcement says this is a legit case and even caught a suspect, Airbnb should have had someone onsite with a check in their hands the next day. How much amazing free press would this have generated for, what, $25k? Even if they offered $5k to get her place livable again they could have demonstrated some integrity.
I don't know how much money they think they saved by betraying one of their business partners, but they should debit 5 or 10 years of my waterfront rental from that amount...
I can understand that they can't be too forthcoming, as people will trash their own place in hopes of a free remodel.
However, if law enforcement says this is a legit case and even caught a suspect, Airbnb should have had someone onsite with a check in their hands the next day. How much amazing free press would this have generated for, what, $25k? Even if they offered $5k to get her place livable again they could have demonstrated some integrity.
I don't know how much money they think they saved by betraying one of their business partners, but they should debit 5 or 10 years of my waterfront rental from that amount...