I like emails and video calls. If I need to communicate in real-time, I prefer to just have a call and do it. If not in real-time, email feels the least invasive to me, and is my preference.
Isn't part of the idea here to _be invasive_ though? If part of the intent of the service is change behavior then the coach must interject themselves into the clients' lives in order to create action.
How would you see the minimal invasiveness of email aligning with such a call to action?
(hope this doesn't come across as an attack as it is not intended to. Just trying to understand how you see these two ideas as compatible since I see them as opposing and so wanting to know what angle I'm missing)
I see your point, but I believe your goal is to be visible, not invasive. You are trying to help people along a path that they want to be on, not force people on a path that doesn't feel right to them.
For me, texting is a path I won't walk. Email is a path I walk multiples time a day. Talk to me there, I'll see it, it will be injected into my life.