The only feedback I've seen has echoed my own sentiment: "Good". What is the opposing point of view? Is there anyone out there who is willing to defend touch-screen interfaces in vehicles? What's the advantage to the driver? Is it even that much cheaper to the manufacturer? Surely plastic knobs are not a big hit to the bottom line of car makers.
Repairability and features as software instead of hardware. For example, Tesla was able to enable Spotify in all its cars with an OTA update. Hell, you can enable rear heated seats in the Model 3 SR+ via an OTA.