I've stopped using the "move fast and break things" garbage but for an additional reason: customer service is outsourced to monkeys and respect isn't a thing. Some of these companies would argue and bullshit me about a 10£ refund on a 2 year old account which has been used daily and netted them over a thousand in revenue. Eventually did a chargeback (it isn't about the money even, but being treated like shit meant I was out for revenge) and switched to the local companies that big tech was supposed to "disrupt".