Unfortunately, if the hardware has a lot of issues the well-integrated experience seems to quickly fall apart. I can't really speak about the desktop side of Apple products but the MacBook line of products seem to be troubled with many hardware related issues for years now.
There is light at the end of the tunnel (I have been affected by some of the problems): the new MacBook 16" switches back to a scissor mechanism for the keyboard and brings back the escape key. If they bring those changes to the MacBook Pro, most of my hardware qualms are resolved.
