This is great! I use Zipcar/Turo/Avis quite a bit since I don’t own a car. Some notes:
* I would pay extra for unlimited mileage without worrying about overages. This is a major pain point for longer Zipcar trips to Tahoe or Oregon/Nevada
* The deductible is really high. Zipcar lets me pay extra for a $0 deductible.
* Mileage and deductible should be more visible, I had to go and read the actual terms. A small summary before booking might be good
* Mileage overage of $0.50/mile is pretty high considering I’m paying for gas
* UX nit, the calendar widget on the landing page requires me to scroll through a bunch of early morning AM times before getting to my time. The dropoff picker should default to the month of pickup as well.
I’m a big fan of your focus on minimizing hassle. The uber credit is clever! I’ll definitely try you guys for my next trip.
Awesome feedback. Regarding mileage--the terms on the website are slightly outdated and we don't have mileage limits--so none of that mileage overage nonsense. We're also in the process of lowering the standard deductible $500 and adding a zero deductible option for an extra $10/day.
* I would pay extra for unlimited mileage without worrying about overages. This is a major pain point for longer Zipcar trips to Tahoe or Oregon/Nevada
* The deductible is really high. Zipcar lets me pay extra for a $0 deductible.
* Mileage and deductible should be more visible, I had to go and read the actual terms. A small summary before booking might be good
* Mileage overage of $0.50/mile is pretty high considering I’m paying for gas
* UX nit, the calendar widget on the landing page requires me to scroll through a bunch of early morning AM times before getting to my time. The dropoff picker should default to the month of pickup as well.
I’m a big fan of your focus on minimizing hassle. The uber credit is clever! I’ll definitely try you guys for my next trip.