it was the privacy/legal/security types driving this strategic decision, I can't really talk about it in more depth. A lot has changed since the decision was made, and if I personally was to reassess the situation now I believe I would go with a 3rd party SAAS solution, but back then building a chat app was on balance the correct decision to make.
> it was the privacy/legal/security types driving this strategic decision
Booo on legal.... like I said earlier, it's easy to armchair quarterback. Sometimes I wonder how the fuck humanity even manages to make progress with so much waste and boneheaded decision making.
