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benologist
on Feb 4, 2019
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Alphabet Announces Fourth Quarter and Fiscal Year ...
They don't act like robots, they design auto-emailers because nobody is forcing them to support their customers. Google's support strategy is so deliberately-negligible they could substantially improve their tech support by acquiring Comcast.
sfilargi
on Feb 5, 2019
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Unless you are huge corp buying ads by the bucket you are not "really a Google customer", are you?
kevinyun
on Feb 4, 2019
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The Comcast part made me laugh. But yes, sadly even in my experiences, Comcast has better customer support than Google.
BostonEnginerd
on Feb 5, 2019
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Near as I can tell, the only way to make progress there is to know someone on the inside.
jlarocco
on Feb 5, 2019
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Not true. Having thousands of followers and "going viral" is an equally good method.
sfilargi
on Feb 5, 2019
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root
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That's like saying being born rich or winning the lottery is a good method to make money
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