Most of the datacenters in my city are concentrated near the warehouse zoned area by the expressway, railroad and interstate leading to the airport. Basically nobody lives there, and those that do are probably much better off now that the diesel trains no longer running.
Most repeat customers use the app, which sports the digital equivalent of a loyalty program, and various coupons. And lets you save your 'usual' order with customizations etc. Plus the annoying push notifications for FreeFrydays or whatever. And upsells, new product launches, etc.
My recollection is that the kiosk is just a weak facsimile of the app. And wasn't terrible, but everyone's standards vary.
Could be worse. Steve Levitt has a story about working out ad spend causality and actively ignoring the truth[1]:
> LEVITT: And they said to me "[...] One time we hired this summer intern and his job was to do the newspaper inserts for Pittsburgh, and the guy was so incompetent that he just didn’t do it. And when the C.E.O. found that out, he said, ‘If you ever do that again, you’re all fired.’
> LEVITT: So, I said to them, “Well, O.K. But when you looked at the results, what happened to the sales in Pittsburgh when you were dark for a month?” And they called me back about a week later and they said, “You’re not going to believe it. We looked at the data in Pittsburgh, and we saw no impact on sales when they didn’t do any inserts for a month.” I said, “Oh, my God, that’s amazing! O.K., so when can we get started?”
> LEVITT: They said, “Are you crazy?” It was almost if they found out they didn’t work, it was far worse for these people than it was not finding out it didn’t work. Because then they had to explain why for the last 15 years they had been wasting $200 million a year. So, they were happy to just live in a world in which as long as there were ads in every market, every Sunday, life was good.
I remember meeting a founder who had a moderately successful adtech business who was venting about the difficulty getting very large brands with huge spend on board. This is probably almost 2 decades ago now before what many of us take for granted in terms of analytics, so direct attribution between spend and return wasn't particularly common.
He was having great success with small and mid-tier companies, then he'd run a pilot with a massive global brand and the results would be even more stark than what he'd see with his existing users. But basically could not close a deal.
Because of exactly what you've shared here: "they measured on how much the spend, not on how much they bring in. Because they've never been able to do that. Their job is so much easier if nobody can ever see that latter figure they just go year to year asking for more budget and the more they spend the more everyone thinks they're doing a great job". I was naive enough at the time to think he was wrong and that couldn't possibly be true. But I've seen enough in the years since to realise he was right.
Fascinating, I was literally thinking about how to communicate this to coworkers the other day, literally down to the gantt chart. Now I don't even have to make one =)
> We are now talking about software development, but this is applicable to all processes that take longer than you would like.
Indeed, it's kind of a generalized version of Amdahl's law. Since we only speed up a portion of the work, there are upper bounds on time saved. Worse, work in progress tends to bunch up at a specific point: code review. A coworker of mine literally complained two months ago now that nobody was reviewing code (and that it was blocking his work). I'm not sure review delay has actually gotten better since.
Interestingly, my local subreddit loves to describe Costco as a late stage capitalist dystopia.
- fighting for space everywhere: fighting for a parking lot, avoiding people seeming to ram you with their shopping cart, waiting for the extended family of seven in front of you to pick a cereal so you can leave the aisle, waiting for traffic to clear so you can _leave_ the costco
- you have to pay to get in
- and then you have to pay extra to jump to the head of the line
It's wild that you can look at a physical testament of the sheer abundance and affordability that capitalism has created for almost every consumer good, and people will call it a dystopia because they experience traffic or fight over the right to buy cardboard childrens toys
This is Costco literally suffering from success, they have had an enormous growth in subscriptions yet opening stores takes time, faces regulations, has limited availability
There is nothing about Costco that is causing the fighting.
It's entirely a unrelated subculture going insane about pumping up the prices of pieces of cardboard, and 30's-ish adults who never grew up mentally but now have disposable income.
Normal people buy whatever packs for the kids who proceed to play the game completely wrong.
Look, I get that everybody has a job and can't go during the week, but if you're going to Costco outside of working hours, you're doing it wrong. I dunno about fighting over pokemon cards, which like you do you, but crowding doesn't happen at 10 am on a tuesday.
[1]: https://en.wikipedia.org/wiki/Three_Sisters_(agriculture) [2]: https://en.wikipedia.org/wiki/Cahokia#Abandonment_and_resett...
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