Re your third paragraph - can they though? I'm not trying to be combative, it's just that what you wrote has been the promise of all no-code/low-code technologies for literal decades.
The exclamation "finally, all of the back-office people can write their own software!" is just the other side of the "finally, we can get rid of all the software engineers!" coin.
But, so far, every single other time this has been tried it runs into the ease-of-use / customizability problem. The easier a tool is to use/learn, the harder it is (or impossible) to use for specific use-cases. And, vice versa, the more flexible / customizable a tool is, the harder it is to use/learn (looking at you Jira).
Maybe this time is actually different, but I'll believe it when I see it.
The exclamation "finally, all of the back-office people can write their own software!" is just the other side of the "finally, we can get rid of all the software engineers!" coin.
But, so far, every single other time this has been tried it runs into the ease-of-use / customizability problem. The easier a tool is to use/learn, the harder it is (or impossible) to use for specific use-cases. And, vice versa, the more flexible / customizable a tool is, the harder it is to use/learn (looking at you Jira).
Maybe this time is actually different, but I'll believe it when I see it.